Starting at just $9.99*, the whiskerDocs Shelf Plan offers you peace of mind that you can take care of your dog and cat with 24/7 virtual access to a pet helpline. You can call, chat or email with veterinarians or veterinary technicians who will give you trusted advice when your furry friend isn’t feeling their best.
*Plus a one-time, non-refundable processing fee of $20.00.
The whiskerDocs Shelf Plan offers you peace of mind that you can take care of your dog and cat with 24/7 virtual access to a pet helpline.
| Monthly | Annually | |
|---|---|---|
| All Household Pets Included | $9.99* | $99.00* |
*Plus a one-time, non-refundable processing fee of $20.00.
Here are the answers to some of our most frequently asked questions.
No, this is not an insurance plan. Our savings plans provide you with discounted prices on a wide range of veterinary services and products; you will pay for services at the discounted price at the time services are received.
First, you can find participating veterinarians by using the "FIND A VETERINARIAN" page on this website or by calling (888) 302-1139. After confirming the veterinarian's continued participation when making an appointment, members just show their membership card at the time of service. Members are responsible for paying all fees directly to the veterinarian.
After you have successfully become a member (either by joining on the website or calling (888) 302-1139), you will receive your membership materials and membership cards in about 7-10 days.
If you need additional cards for your household, or have lost your card, please call Member Services at (888) 302-1139 and press option 1, then press option 1 again. We will be happy to send additional cards to you.
Verbal cancellations are accepted over the phone. If you cancel within the first 30 days of joining, you'll receive a full refund less any nominal processing fees, no questions asked.
WhiskerDocs is a veterinary telehealth service. You can talk, chat or email with our dedicated team of veterinary telehealth specialists 24 hours a day, 7 days a week. When you talk to us, you get a team of experts to help with whatever issue your pet may be having. From emergencies to behavioral concerns to general health questions, we help you make the best decision on what to do next for your pet.
Log into your account. Once you are logged in, you will be taken to the “Account” page. Select the “Summary” tab. Underneath the previously provided information is an “Edit Account” button. Select that button and you will be able to edit your information.
Log into your account. Once you are logged in, you will be taken to the “Account” page. Select the “My Pets” tab. Underneath the previously provided information is an “Edit Pet” button. Select that button and you will be able to edit your pet(s) information.
Yes. Each pet will need their own subscription, which allows us to track all the key information about your pet and keep a history of your questions.
Please email [email protected] if you'd like to close your account.